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Legal

Privacy Policy

Last Updated: July 2026

On this page

  1. 1. Introduction
  2. 2. Personal Information
  3. 3. Purposes of personal data processing
  4. 4. Your rights under GDPR
  5. 5. Collection of children's data
  6. 6. Cookies
  7. 7. Usage of personal information
  8. 8. Public information
  9. 9. Data protection and security
  10. 10. Data sharing
  11. 10A. AI Assistant
  12. 11. Notification of data breaches
  13. 12. Amendments to this policy
  14. 13. Contact information

1. Introduction

J-1 CONNECT respects your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information on our platform www.j1connect.com ("Platform"). By using the J-1 CONNECT Platform, you agree to the terms of this Privacy Policy and our Terms of Use.

We reserve the right to update this Privacy Policy at any time. In such cases, we will provide notice on our platform. Continued use of our services after any modifications constitutes acceptance of the updated terms.

We collect only the necessary personal information required to provide our services and in compliance with applicable laws. We do not process personal information longer than required by law, nor do we transfer your personal data to third parties, except as outlined in this Privacy Policy.

2. Personal Information

We do not sell, rent, or share your email address or other personal information with third parties without your consent, except under the following circumstances:

• If required by law, subpoena, or court order.

• If requested by law enforcement or government officials.

• To protect the security and integrity of our platform and services.

Information We Collect
We collect personal information to enhance our services, including but not limited to:

• Identifiers: Name, email, username, password (collected during registration).

• User-Generated Content: Posts, documents, public messages.

• Technical Data: IP address, browser language, referring URLs, time spent on pages, and other analytics data.

• Legal Compliance Data: ToS/PP acceptance date, IP address for security purposes.

• Communication Data: Messages submitted through our feedback form.

We retain collected data only for as long as necessary for service provision, legal compliance, or legitimate business purposes.

3. Purposes of personal data processing

We process your personal data for the following purposes:

• To provide and improve our services.

• To process user inquiries and requests.

• To maintain internal statistics.

• To personalize content and optimize our platform.

If you choose not to provide personal information, we may not be able to offer certain services.

4. Your rights under GDPR

As a data subject, you have the right to:

1. Be informed about the collection and use of your personal data.

2. Access the personal data we hold about you.

3. Request correction of inaccurate or incomplete data.

4. Request deletion of your personal data under certain conditions.

5. Restrict or object to the processing of your personal data.

6. Request data portability where applicable.

7. Opt-out of automated decision-making and profiling.

8. Lodge a complaint with a data protection authority.

If you wish to exercise any of these rights, please contact our Data Protection Officer at [email protected].

5. Collection of children's data

Our services are not intended for users under the age of 18. If we discover that we have collected personal information from a child or any user under the age of 18, we will take immediate steps to delete the information.

6. Cookies

We use cookies to improve user experience and functionality. You can manage cookie preferences in your browser settings. Note that disabling cookies may impact the availability of certain Platform features.

We use Google Analytics and Google AdSense, which may place third-party cookies for advertising purposes. You can opt out of personalized advertising via Google Ad Settings.

7. Usage of personal information

We do not sell your personal data. We may share anonymized data for analytics or service improvements. Any information shared publicly (such as in forums or comments) is considered public.

8. Public information

Any information voluntarily disclosed in public areas of our www.j1connect.com platform (e.g., forums, comments) is accessible to other users. Please manage your privacy settings accordingly.

If we transfer personal data outside the European Union (EU) or European Free Trade Association (EFTA), we ensure compliance with data protection standards.

9. Data protection and security

We store and process personal data using industry-standard security measures, including encryption, firewalls, and access controls. While we strive to protect your data, we cannot guarantee absolute security due to the inherent risks of data transmission.

We conduct regular security backups and retain personal data for:

• Log files: 3 weeks.

• Backups: 5 years.

• Google Analytics data: 50 months.

10. Data sharing

We only share personal data under the following conditions:

1. With Your Consent: If you explicitly agree to share information.

2. To Comply with the Law: If required by legal authorities.

3. In Emergency Situations: If necessary to protect someone's safety.

4. To Enforce Our Policies: If necessary to protect our rights or services.

5. With Our Affiliates: Within J-1 CONNECT and its subsidiaries.

6. With Service Providers: To support service delivery (e.g.,Google Analytics).

10A. AI Assistant

The AI Assistant is a generative artificial intelligence system. When you use it, we process your prompts, generated responses, citations, usage information, and limited account, session, and IP-derived security information to provide the service, retrieve relevant resources, moderate content, prevent abuse, and manage usage limits.

The AI Assistant formulates responses using information retrieved from J1Connect's internal knowledge base. This knowledge base may include curated FAQs, blog posts, Platform pages, in-app content, guides, and other materials approved by J1Connect. These source materials exist independently of your prompt and are not created dynamically for your conversation. The response presented to you is generated by artificial intelligence and may summarize, interpret, or combine those materials.

Prompt content and relevant J1Connect knowledge-base excerpts are sent to OpenAI, our artificial intelligence service provider, to generate and moderate responses. OpenAI may retain API abuse-monitoring logs containing prompts, responses, and related metadata for up to 30 days by default. Data submitted through the OpenAI API is not used to train OpenAI models unless J1Connect expressly opts in to such use.

Signed-in users may dictate a question instead of typing it. When you do, your browser records audio only while you hold the microphone active, and that recording is sent to OpenAI to be converted into text. J1Connect does not store the audio: it is transmitted for transcription and discarded once the text is returned to you. The transcript appears in the message box for you to review, edit, or delete, and is only submitted to the AI Assistant if you choose to send it. Voice input is optional and typing remains available at all times.

Authenticated AI conversations are retained by J1Connect for up to 30 days by default. Guest conversation context is retained in the active browser session. Do not submit passport numbers, Social Security numbers, payment details, medical information, passwords, confidential documents, or other sensitive personal information to the AI Assistant.

AI-generated responses may be incomplete, inaccurate, or outdated and do not constitute official confirmation from J1Connect. To confirm information about the Platform, its services, accounts, features, or internal procedures, contact J1Connect Support. Information concerning visas, immigration, program eligibility, sponsorship, employment authorization, tax, or legal compliance is general information only and is not legal advice. Confirm an individual situation with the designated sponsor, the relevant authority, or a qualified professional. The AI Assistant does not make automated decisions about eligibility, employment, sponsorship, or immigration status.

11. Notification of data breaches

In the event of a data breach, we will:

• Notify relevant authorities within 72 hours, if required by law.

• Inform affected users via email if their data is at risk.

If J-1 CONNECT undergoes a merger, acquisition, or sale, user data may be transferred, and users will be notified accordingly.

12. Amendments to this policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via a prominent notice on our platform www.j1connect.com. Continued use of our services indicates acceptance of the revised policy.

13. Contact information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: [email protected]

Questions about this document? Our support team can help.

Contact support

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