J-1 Visa Account Coordinator

The Account Coordinator will be responsible for managing accounts, maintaining client relationships, providing exceptional customer service, and analyzing program data to provide recommendations and insights to improve the program, maintain communicating with U.S. Employers/clients (hotels, private country clubs, restaurants).

• Learn about the J-1 Visa intern/trainee programs, steps of the application process and required documents. (Training materials will be provided)
• Communicate regularly with employers, to assist with emailing the required forms and help with completing the information/documents required.
• Ability to explain programs and application processes clearly and concisely to clients.
• Use CRM to update information related to employers.
• OTHERS

Interpersonal skills and strong customer service orientation
Analytical skills and experience with data analysis
Account management experience.
Excellent written and verbal communication skills
Ability to work independently and in a team environment.
Ability to explain products and concepts clearly and concisely to clients.
Experience in the education industry is a plus.
Bachelor's degree in business, marketing, communications, or related field
Relevant skills and qualifications that would be beneficial include proficiency in Microsoft Office, experience with managing accounts and customer service, and knowledge of foreign languages and cultures. All candidates must be available to work a minimum of 6 hours per day during time frame 7:00 AM and 5:00 PM Pacific Standard Time (PST)

Full-time role with flexible scheduling
Hourly pay or project-based contract
Flexible hours within mandatory working window

Remote work environment
Competitive salary based on experience

Mandatory Requirements:
Please note that all candidates must meet the following prerequisites: reliable high-speed internet connection, dual monitor setup, excellent typing skills, strong communication abilities and record a 1–2 minute video introduction via Loom (www.loom.com)

A high level of integrity is essential to succeed in this role and to grow within the company. Please apply only if you are seeking a long-term opportunity and can commit consistently; this is not intended as a short-term gig.